Stralis Energy Pty Ltd – Privacy Policy (“Stralis Energy”, “we”, “us”, or “our”) is committed to protecting your privacy and personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy outlines how we collect, use, disclose, store, and manage your personal information, and your rights in relation to it.
Stralis Energy is an Australian-owned provider of electrical and renewable energy services, based in Far North Coast NSW. Our services include solar energy, electrical infrastructure, battery energy storage systems (BESS), and fleet hire (including trucks, trailers, excavators, and tractors).
We may collect the following types of personal information:
We do not generally collect sensitive information. If it becomes necessary to do so, we will only collect it with your express consent or as otherwise permitted by law.
We collect personal information directly from you when you:
We may also collect information from third parties if you’ve given them consent to share your details with us.
We collect, hold, and use your personal information to:
We only collect personal information that is reasonably necessary for our business functions and activities.
We do not sell or rent your personal information. We may disclose it to:
Where we disclose information to third parties, we take reasonable steps to ensure they comply with Australian privacy laws.
Some of our service providers may store or process data outside of Australia (e.g., in the United States, Europe, or Asia). Where this occurs, we take reasonable steps to ensure such providers are bound by privacy obligations consistent with the APPs.
We use cookies and tracking tools (e.g., Google Analytics) to:
You may disable cookies via your browser settings. However, some website features may not function correctly if cookies are disabled.
We take reasonable precautions to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Measures include:
In the event of a data breach likely to result in serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) in accordance with the Notifiable Data Breaches (NDB) scheme.
We retain personal information for as long as is necessary to fulfil the purposes outlined in this Policy, or as required by law. After this period, we securely destroy or anonymise the information.
You have the right to:
To exercise your rights or lodge a privacy complaint, please contact us using the details below. We will respond within a reasonable timeframe and in accordance with the Privacy Act.
Phone: 1800 787 254
Email: info@stralisenergy.com.au | marketing@stralisenergy.com.au
Address: 6 Broadwater Place, West Ballina, NSW 2478
Office Hours: Monday to Friday, 8:00am – 5:00pm
We may update this Privacy Policy from time to time. The latest version will always be available on our website. We encourage you to review it periodically to stay informed about how we handle your information.
Address: 6 Broadwater Pl, West Ballina, NSW.2478
Hours: Monday to Friday. 8am to 5pm.
Office (Mon–Fri, 10am–4pm): 1800 787 254
24/7 Support: 07 4428 7258
E-mail: Info@stralisenergy.com.au
© [2025] Stralis Energy. All rights reserved. Licensed & accredited electrical and solar provider. Compliant with Australian industry standards & regulations
We recognise and pay respect to the Elders and communities – past, present, and emerging – of the lands that Stralis Energy stand on. For thousands of years they have shared and exchanged knowledges across innumerable generations for the benefit of all.
